Terms & Conditions
Before you book one of our courses/workshops, please take a few minutes to read our terms:
Refund requests must be made in writing 28 days before the start date of Day One of the course and sent to:
Dr Linda Charles Consultant Psychologist
The correspondence must include the reason for the request, title and date/s of the course or workshop and a cheque for £50 processing charge made payable to L&JCLtd.
All cancellations incur a £50 processing charge. No refunds can be made when a cancellation is made less than 28 days prior to Day One of the course or for non-attendance on the day.
A 100% refund will apply to cancellations made more than 42 days prior to the date of Day One of the course; the applicant will be liable for a £50 processing fee.
A 50% refund will apply to cancellations made between 28 and 42 days prior to the date of Day One of the course; the applicant will be liable for a £50 processing fee.
Refund is only possible for cancellation before Day One of the course. No refund can be given for the consecutive Day Two, Three or Four. You will not be refunded even when your non-attendance is due to sickness or bereavement. Non-attendance without notification forfeits the fee.
In the unlikely event of the course being cancelled or postponed for reasons outside of our control, L&JC Ltd will not be liable for travel and/or accommodation costs incurred. However, the full fee for that day will be refunded or alternative dates arranged.
If you wish to re-schedule a course that you have booked you must contact us by email 28 days before the start date of the course. A £50 processing charge will be incurred and can only happen when alternative dates are available.
Courses may not be rescheduled by the attendee within 28 days of the course start date.
We reserve the right to change venues and/or reschedule courses in exceptional circumstances. Anyone who cannot attend the rescheduled day will be due a full refund or credit note of full value to that day of the course.
There will be no refunds made for any circumstance or timescales other than those listed above. Refunds will be made by BACS transfer within 28 days of cancellation.
By paying the full balance to reserve a place on the course, you are agreeing to all of the above conditions. The person who makes the booking does so on behalf of all individuals included, and all are bound by the conditions.
Please contact us of any special requirements at the time of booking.